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Account and plans

How do I change my details, emails and privacy, or export and delete my data?

Your account settings live in four places under Settings: Profile, Notifications, Privacy and Your account and data. Each change saves as you make it.

Every plan

Captions are on the video.

Before you start

These settings work the same on every plan, including the free Home plan. You sign in with your email address, so it is not something you edit here.

  1. Change your name

    Click Settings, then Profile. Type the name players see when you host under Your name. You can add Your phone number (optional). It saves when you stop typing.

  2. Choose your emails

    Click Notifications. Turn Game recap emails, New pack digest, Tips and account updates, Getting started emails, Notes from Bartosz and News and offers on or off. Sign-in codes, receipts and trial notices always arrive.

  3. Turn screen recording on or off

    Click Privacy. The Record how I use the host screens switch lets Quizado see how you use your host screens. Players' phones and the big screen are never recorded. Turn it off if you prefer. If you chose Necessary only in the cookie bar, the switch starts off. Turn it on here if you want to help.

  4. Verify your email

    Go back to Profile and scroll to Your account and data. Click Send verification code. Type the 6-digit code from the email in Code from your email.

  5. Request an export or deletion

    Click Request data export or Request account deletion. The request appears in the list with its status. When an export is ready, click Download data export. A deletion asks you to confirm first: click Request account deletion again, or Keep my account to stop.

Tips

  • An export stays available to download for seven days.
  • The privacy switch is saved on each device, so set it on every computer or phone you host from.

Questions

Does deleting my account cancel my subscription?

No. A request does not cancel your subscription. Cancel it first under Settings > Plan & billing.

Why does a deletion take time?

Support reviews shared game history and billing records before completing the deletion. The status in the list shows where your request is.

Can I stop all emails?

You can turn off every switch under Notifications, News and offers too. Sign-in codes, payment receipts and trial reminders still arrive, because you need them to use your account.

What does the privacy recording see?

Taps, scrolls and which host screens you open. Join codes, QR codes, team and player names, emails and question text are blanked out on your device before anything is sent.

Can I stop usage analytics?

Yes. In the desktop app and the mobile apps, click Privacy and turn Share usage analytics off. On the website and in the web app, usage analytics are sent only after you choose Accept all in the cookie bar. Necessary only also turns screen recording off, unless you turn it on under Privacy. They never include names, emails or question text.

What are Notes from Bartosz?

Short personal emails from Bartosz, who makes Quizado, about your trial, your plan and your nights. Reply to one and the reply goes straight to him. Turn the switch off to stop them; billing mail still arrives.

What is News and offers?

A few emails a year about new seasonal packs, product news and offers. Each one has an unsubscribe link; turn the switch off to stop them. Recaps, receipts and sign-in codes still arrive.

Can I change my emails from an email?

Yes. The emails Quizado sends you link to Email preferences, with the same switches as Notifications.

Where do I see apps I connected, such as ChatGPT or Claude?

If you connected Quizado to a chat app, Profile lists it under Connected apps. Click Disconnect to stop it using your account.

Family Feud, Jeopardy! and Name That Tune are trademarks of their owners. Quizado is not affiliated with, endorsed by or sponsored by them. Family Face-Off, QuizoParty and Catch That Tune are Quizado's own games.