Refund Policy
Last updated: November 4, 2026
Plans renew automatically
Quizado plans are subscriptions. A plan renews automatically every month or every year, until you cancel it.
How to cancel
You can cancel at any time in the app. Go to Settings > Plan & billing > Manage Subscription. This opens the Stripe customer portal, where you cancel your plan.
Your plan stays active until the end of the period you already paid for. We do not charge you after that.
The trial
The trial gives you the Business plan for 7 days. It costs EUR 0.99, VAT included (or 0.99 in your local currency). If you signed up through the link of a Quizado partner, the trial lasts 14 days.
If you cancel before the trial ends, we never charge you for the plan. If you do not cancel, the trial continues as the Business plan, billed every month at EUR 199 plus VAT (or the price in your currency that checkout shows).
We do not refund the EUR 0.99 trial fee, also when you cancel during the trial.
Refunds for card payments
We do not give partial refunds. When you cancel, you keep your plan until the period ends, and we do not refund the unused part of the period, unless the law requires it.
Did we charge you by mistake? Or did a renewal go through that you did not want, and you have not used the paid features since? Write to support@quizado.com within 14 days of the charge. We refund the payment to the card you paid with.
Purchases in the iOS or Android app
Apple or Google bills the purchases you make in the Quizado app on iPhone, iPad or Android. Refunds for these purchases also go through Apple or Google:
Contact
Do you have a question about a payment or a refund? Write to us:
Hernas OÜ
Kentmanni 4
10116 Tallinn
Estonia